Railvetia: Not only does this new name coined by DB Cargo Schweiz sound good, it also describes an attractive new service for customers who need block train transport within Switzerland. The word combines "rail" and "Helvetia", and that's exactly what it's about: rail freight transport within Switzerland.
Intra-Swiss transport with many included services
Before it launched Railvetia, DB Cargo Schweiz mainly provided transalpine transport services and import/export services. Transports taking place only within Switzerland weren't part of the DB Cargo subsidiary's portfolio, but that has changed. Now block trains providing spot transport and regular services starting and ending in Switzerland can be booked with attractive included services.
Customers can rely on DB Cargo Schweiz's experience as Europe's largest freight operating company and its local expertise in Switzerland. But those aren't the only pluses offered by this new service.
Railvetia benefits at a glance
- Direct contacts in Switzerland
- Resources checked within 24 hours
- Trouble-free onboarding process
- Customer services from order placement to billing
- 24/7 information on current transports
- Proactive communication about current order status in the event of irregularities
- Cancellation free of charge until 72 hours before start of transport
Resource checks for transport orders take place immediately, provided the basic transport scheme has already been checked. If sufficient capacity is available, it can be offered. So if an order is placed by noon on Wednesday, transport can be provided the following week.
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